Strategic Change

With a solid understanding of client care, operations, and marketing, as well as a broad view across many roles and industries, we help leaders define business strategy and develop execution plans that drive results. By thoroughly understanding the target market and applying a systems approach to execution, we bring tactical change that works for customers and employees - an essential ingredient for strong revenue growth.

Operational Change

We leverage expertise in continuous improvement and systems thinking to engage people at various levels in the organization to solve the problems that impact their work. The result is the right solution that fits the underlying need. This fit improves buy-in, implementation and sustainability.

"Working with Lisa had helped us to figure out how to swim in the same direction. With a shared vision of where we're going, I'm better able to lead the team in this clearer direction. Her ongoing support is helping to get us there."

-Y.M., director